Tag: Eye-Fi

  • Eye-Fi Support Response

    Problem:Eye-Fi center doesn’t appear when I click on it in the tool tray, following an upgrade.
    Eye-Fi answer:

    Your request (#27954) has been deemed solved.
    ________________________________________

    Michal, Apr-20 05:25 (PDT):
    Hello Adrian,
    As discussed could you please do the following:
    – format the card in your camera
    – uninstall Eye-Fi software as well as Adobe AIR
    – install the latest version of the Adobe AIR from the following link:
    http://get.adobe.com/air/
    – download and install the latest version of the Eye-Fi software:
    http://support.eye.fi/support-resources/downloads/software/eye-fi-manager-desktop-software/

    Please feel free to contact us again if you have questions or would like further assistance.
    Kind regards,
    Michal
    Eye-Fi Customer Care

    … or to put it another way, turn it off and turn it back on again!
    Sometimes I think that things haven’t really changed since I did support back in the 1990s.

    Update:
    The correct solution is to uninstall & reinstall Adobe Air.