Adrian's Blog

Tag: error

  • Error 500 applying upgrades in Magento Downloader

    Inspecting the error log, the 500 error embedded in the downloader console is the result of a php timeout:

    mod_fcgid: read data timeout in 45 seconds, referer: https://www.<omitted>
(110)Connection timed out: mod_fcgid: ap_pass_brigade failed in  handle_request_ipc function, referer: https://www.

    According to Plesk Article ID: 127621, FcgidIOTimeout should be the same as PHP’s max_execution_time unless the latter is set to 0.

    From Plesk 12.5 control panel for a domain use Apache & nginx Settings to add the following directive to both http and https, which increases the FcgidIOTimeout from 45 to 120 seconds :

    <IfModule mod_fcgid.c>
    FcgidIOTimeout 120
</IfModule>

    Simply OK this and re-run the Magento Downloader again.

    Note: at the time of writing the Magneto Connect site is very slow, which may be the cause of this timeout.

  • Magento 1.6 Customer Address Edit Error Invalid backend Model Specified

    Following an upgrade from Magento 1.5 to 1.6 the error:
    Invalid backend model specified: customer_entity/address_attribute_backend_region
    occurs during customer address edit or checkout address entry.
    This is because in the eav_attribute table, backend_model values are incorrect. Fix with the following SQL:

    UPDATE `eav_attribute` SET `backend_model` = 'customer/entity_address_attribute_backend_street' WHERE `attribute_code` ='street' LIMIT 1 ;
UPDATE `eav_attribute` SET `backend_model` = 'customer/entity_address_attribute_backend_region' WHERE `attribute_code` ='region' LIMIT 1 ;